Where do your Cartridge & Rifle Rounds come from?
All the waste product that we upcycle, such as Cartridge and Rifle Rounds come from Local Clay Shoots and Rifle Shooting Ranges in and around Lancashire (No Animal based shooting).
What do you do with all the plastic?
Most of the waste plastic from the cartridges goes on to become Bee Houses & Bug Hotels.
We also use reclaimed wood - the organisation we use provide work for people with learning difficulties or that require assisted care.
We donate £2.50 from the sale of each to our chosen Wildlife Charity - some local, some national.
How long will it take to receive my order?
All our products are bespoke and handcrafted. We aim for a 3 - 7 working day turn around on all products. Once your order is placed we will keep you informed of order progress via email. If you order is available immediately we will inform you and it will be sent out next working day. All our postage is Royal Mail 1st Class (Products over £10 are 1st class signed for)
What metals do you use?
All our jewellery is set on 925 Sterling Silver. Earrings can be made from 9ct gold. Rifle rounds and shotgun cartridge are made up of brass or nickel.
How do i look after my jewellery?
Please note that all metals are susceptible to tarnishing, please use a silver cleaner or if you would like to polish just the round or cartridge, we find 'Peek' to be best for this but not for use on Silver. A cleaning video is available on our IGTV on our Instagram page.
Do you offer Gift Wrapping / Personal Notes?
Yes! Just click the gift wrapping section on your chosen item. For notes - please add this to the 'Order Notes' at Checkout or contact us via email.
Can you use my own Rounds / Cartridges?
Yes. If you would like to have your own shells turned into a piece of jewellery, cufflinks, shelf.....pretty much anything, then we can do that! Please drop us an email or find us on Instagram & Facebook.
Returns & Refunds
In the event an item arrives broken/damaged notice MUST be given within 24hrs of delivery to be issued with a full refund or replacement - these will only be issued upon return of the item. If notification is after 24hrs, replacement only will be offered.
If an item has a fault within the first 7 days a replacement will be issued. If a genuine fault can be found upon return of item, a refund may be offered. Breakages due to straining or carelessness will not be refunded or replaced.
Please note metals used above for allergies. Any orders placed without stating allergies cannot be issued a refund after purchase. Any orders that state allergies upon order will have the chance to be issued a refund before order is dispatched.
Custom made items - stamped or using customers cartridge/rifle round cannot be issued refund/replacement unless contacted within first 48hrs of delivery. Subject to inspection.
Body piercing jewellery such as earrings & belly bars cannot be returned once delivered due to hygiene.
Worn jewellery cannot be refunded due to hygiene, unless proven fault is present.
All items returned MUST be returned with full box/packaging.
Communication must be made before any returns.
Id like to be considered as a ReClayAim Brand Ambassador!
Every so often we take on new Brand Ambassadors. If you'd like to be considered, please drop us an email to: firstname.lastname@example.org - with the subject field as ' Brand Ambassador Applicant'.
Please let us know in your email:
- Your Name / D.O.B / Instagram and Facebook (name/page)
Why you'd make a great B.A for ReClayAim?
What makes you stand out from the rest?
How do you plan on helping our growth?
- Have you purchased from us before? (Feel free to add images of yourself with our products)
Please note that decisions are not made upon receipt of email. Successful applicants details will be kept on file for when we next take on Brand Ambassadors.
We look forward to hearing from you!
If there is something you cant see here and would like to know, please email us at email@example.com